Zoltners , Andris A

The complete guide to accelerating sales force performance / Andris A. Zoltners ; [y otros 2] - United States of America : AMACOM ; 2001. - 474 páginas : gráficas ; tablas ; diagramas ; 18x26 cm

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Chapter 1 The Role of the Sales Force in the Go-to-Market Strategy. -- Chapter 2 Sales Force Assessment and Strategy. -- Chapter 3 Sizing the Sales Force for trategic Advantage. -- Chapter 4 Structuring the Sales Force for Strategic Advantage. -- Chapter 5 Designing Sales Territories That Increase Sales. -- Chapter 6 Recruiting the Best Salespeople. -- Chapter 7 Training the Sales Force. -- Chapter 8 The Critical Role of the First-Line Sales Manager. -- Chapter 9 Motivating the Sales Force. -- Chapter 10 Compensating for Results. -- Chapter 11 Setting Effective Goals and Objetives. -- Chapter 12 Precision Selling. -- Chapter 13 --using Technology to Assist the Sales Force in Customer Relationship Management. -- Chapter 14 Performance Management. -- Chapter 15 Building a Potent Sales Force Culture.

"Every firm’s sales force combines the distinctive personalities of its members with the complex issues of size, pay structure, incentives, performance evaluation, and effective uses of new technology. And while underrepresented in most marketing texts, the success of the sales force is a major component in the overall success of most companies.

The Complete Guide to Accelerating Sales Force Performance develops an effective, innovative framework for evaluating and improving the performance of any sales force. This book identifies and describes the key factors for creating a fast-track, go-to-market strategy. It’s loaded with proven ideas for improving such ""success drivers"" as:

culture * sales force structure * hiring * sales manager selection * training * compensation * technology * sales territory design * goal setting * performance management.

Packed with valuable insights and real-life examples, this guide is an excellent source of practical ideas for sales and marketing managers in all industries."

9780814406502


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